Contact Us
Get in Touch
Have a question about an order, a product, or a return? We'd rather hear from you than have you wondering. Fill out the form below, or email us directly — either reaches the same inbox.
Email us
We reply to every message, usually within 24–48 hours. If you're writing about an existing order, include your order number and we'll be able to help you much faster.
Need to return something?
One click and we'll take it from there — no forms, no phone queues.
Start a ReturnOpens an email to ADEaquisitions@gmail.com with the details already filled in.
What we can help with
- Order status and tracking
- Delivery questions or delays
- Returns and refunds
- Damaged, faulty or incorrect items
- Product questions before you buy
- Cancelling or changing an order that hasn't shipped
Before you email about delivery
Orders take 1–3 business days to process and 7–15 business days to arrive, and tracking often doesn't update for the first 3–5 days. If you're inside those windows your order is on its way — but you're always welcome to check in with us anyway.